Privacy Policy
This policy explains what information La Casa Del Pan Con Bistec collects when you use this website, what it is used for and the choices you have. We never sell your information.
Who we are
This website belongs to La Casa Del Pan Con Bistec, 4629 N Lois Ave, Tampa, FL, 33614. La Casa Del Pan Con Bistec decides how your information is used. The website and its assistant run on Momey, the platform we use, which handles the information on our behalf.
What we collect
Only what we need to serve you:
- What you give us when you place an order, a catering order or a booking: your name, phone, email, what you order, your changes and the pickup time.
- What you write in the website's chat, so we can answer you and continue the conversation.
- Basic technical data: your browser and device, the pages you visit, and a random ID your browser keeps so we recognise your cart and your conversation.
- If you allow it in the cookie notice, visit data to measure the website (see the Cookie Policy).
How we use it
To prepare and hand over your order, confirm your booking, update you about your order, answer your questions and improve our service. If we text you a code (for example for a discount), it is only to check your number.
Our chat assistant
The chat on this website is answered by an AI assistant that Momey runs for La Casa Del Pan Con Bistec. It uses our menu, hours and prices to help you and take your order or booking. It can make mistakes: your confirmation is what counts. For allergies, always ask our staff. Please don't type card numbers or other sensitive information in the chat.
Who else sees it
Our staff, to serve you. Momey and the providers that run the website (hosting, text messages, online payments if you use them), only to provide that service. Authorities, only when the law requires it. We never sell or rent your information.
How long we keep it
Orders are kept as business records for as long as the law requires. Chat conversations and cart data are kept while they are needed to serve you. You can ask us to delete your information at any time.
Your choices
You can ask to see, correct or delete your information, and to stop receiving messages. You can refuse non-essential cookies in the cookie notice. For any of these, you can call (813) 876-7466 or visit us at 4629 N Lois Ave, Tampa, FL, 33614.
Children
This website is not meant for children under 13 and we do not knowingly collect their information.
Changes
If we change this policy, we will post the new version here with its date.
Contact
Questions about your information? You can call (813) 876-7466 or visit us at 4629 N Lois Ave, Tampa, FL, 33614.